How do I order?

We only accept online orders. Ordering from Samantharoma is simple and convenient. After selecting a product click on the "Add to Cart" button to place your product in your shopping cart. Repeat as many times as you like and when you are ready click on "Check Out."

Do you have a printed catalog?

No, at this time, we do not have a catalog to mail out. If you have any questions about our products that you cannot find on the website, please email us.

How long does it take to process my order?

*During summer months we try to avoid packages being left in trucks over the weekend.

Orders placed on:
Sat/Sun
Monday
TuesdayThursday
Wednesday
Thur/Fri
will usually ship on:
Tuesday
Wednesday
Thursday
Friday or Monday depending on destination*
Monday unless it is a Holiday
All products are made to order, if we are experiencing any unusual delays you will be notified by email.

How much is shipping?

Shipping will be added to your cart when you checkout. Standard delivery is via USPS Parcel Post, Priority Mail and UPS are also available.

How do I know my order has been processed?

You will receive an email to confirm shipping and tracking information (where available).

Where do you ship?

We ship orders to destinations within all 50 states (i.e., the continental US, Alaska, and Hawaii), and to Canada, APO/FPO addresses, US Protectorates (Guam, Puerto Rico, and US Virgin Islands). We're sorry, but we do not ship orders to other international addresses at this time.

Can I ship to multiple addresses?

We can only ship to one shipping address per order. If you'd like to ship to multiple addresses, please place a separate order for each unique address.

 

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